Stuff a Few People have asked aka FAQs
How do I get in touch?
We'd love to hear from you! Please email us at email@example.com or call/text us at +1 903-284-5306
Where do you ship from?
We pack and ship everything with love from Houston, Texas. Don't say 'Houston we have a problem'! :-)
I am nervous about shopping with you guys. Are the items I receive going to look the same as the pictures?
The short answer is YES! Shopping online can be such a daunting experience and we've been there before. There is nothing more heartbreaking than being excited to open and try on that awesome new dress, only to find out it was made for a 5 year old. We've all been there. Lol! At Be Maraki, we vet every single item we sell. If it's not up to par and low in quality, it won't make it to the site!
How soon will my order be shipped?
All orders are processed on the same day you place the order and are shipped out the next business day for the most part! Isn't that great? We work hard and fast to make sure you receive your beautiful new items as soon as possible
How soon will I receive my order after it is shipped?
For the most part, all orders are shipped via USPS priority mail. This means that the time from shipping to actual item in your hands is about 3 business days (barring any circumstances beyond our control like weather and post office delays) for our US customers. We told you guys we live to make you happy didn't we?!
Please note that the ongoing pandemic may cause some shipping delays which are out of our control.
Do you offer returns?
Yes! As long as the item does not have any wear and tear and is in its original condition, you're definitely able to return within 10 days of receipt. Once you return and the item is inspected, your STORE CREDIT is processed immediately.
At the moment, we only offer STORE CREDIT as an option
Do you ship internationally?
Well, yes and no. Currently, we only ship to customers based in the US, Canada, The United Kingdom and Australia. We're currently figuring out how to provide affordable shipping rates to our customers all over the world and once we do that, we'll start shipping to other countries!
For our customers in the UK, Canada and Australia, please be aware that you may be charged custom duties upon receipt of your item. We are not responsible for any such charges. Should you refuse the item due to this, you will be charged a 15% restocking fee. We sincerely do apologize for this but unfortunately, we do not make the rules and this is standard when receiving items from other countries. Full disclosure so you're not blindsided! :)
Why should I shop at Be Maraki?
First off, we have some pretty gorgeous items! Secondly, you'll never regret shopping with us because we truly care about each person that trusts us a little bit to spend their hard earned money with us! We'll go above and beyond to make you guys happy no matter what! Don't believe us? Just try us out and see!
Apples or Oranges?
Depends! If we're talking strictly fruit, apples for sure! A good glass of orange juice always hits the spot though! :)